Regulations of the lightofforest.pl online store
Terms used in these Regulations mean:
1.1. PASSWORD – a string of alphanumeric characters necessary to make an authorization while gaining access to the Account, determined independently by the Customer during the Registration process.
1.2. CUSTOMER – a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; a legal person or an organizational unit without legal personality, to which the Act grants legal capacity and which intends to conclude or has concluded a Sale Agreement or an Agreement for the provision of Electronic Services.
1.3. CIVIL CODE – Civil Code from November April 23, 1964 (Journal of Laws No. 16, item 93, as amended).
1.4. CONSUMER – a natural person for whom the conclusion of a sales contract or contract for the provision of electronic services is not directly related to its business or professional activity.
1.5. ACCOUNT (CUSTOMER ACCOUNT) – a subpage of the Store, which gathers, among others, information about Customer Orders in the Online Store.
1.6. PRODUCT – a movable item available in the Online Store being the subject of a Sales Agreement between the Customer and the Seller.
1.7. REGULATIONS – these regulations of the Online Store.
1.8. REGISTRATION – a one-off activity consisting in creating an Account by the Customer, made using the registration form provided by the Service Provider on the Store’s website.
1.9. ONLINE STORE (SHOP) – the Service Provider’s online store available at lightofforest.pl, through which the Customer may conclude a Sales Agreement or a contract for the provision of Electronic Services.
1.10. SELLER, SERVICE PROVIDER – Zofia Nowakowska running a business under the name Light of Forest Zofia Nowakowska (business address: Ropuchy 17, 83-130 Pelplin) entered into the Central Register and Information on Economic Activity of the Republic of Poland conducted by the minister responsible for economy, NIP 5932238352 , REGON 369207991r, e-mail address: email@example.com, website address: lightofforest.pl, telephone number: +48 794 621 357 (payment as per standard connection – according to the price list of the relevant operator).
1.11. PAGE – Seller, Service Provider or Customer.
1.12. SALES AGREEMENT (AGREEMENT) – a product sales contract within the meaning of the Civil Code concluded via the Online Store.
1.13. ELECTRONIC SERVICE – a service provided electronically by the Service Provider via the Online Store.
1.14. ORDER – Customer’s declaration of intent aiming directly at the conclusion of the Product Sales Agreement and defining the essential terms.
2 General provisions
2.1. The provisions of these Regulations are not intended to exclude or limit any rights of the Customer who is also a consumer entitled to him by virtue of mandatory provisions of law. In the event of non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions.
2.2. The Regulations define the rules of using by customers of the Online Store.
2.3. These Regulations are the regulations referred to in art. 8 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2002 No. 144, item 1204, as amended), and also regulates the conditions for concluding Sales Agreements in the Online Store.
2.4. The Online Store is run by:
Light of Forest Zofia Nowakowska.
2.5. The Service Provider provides the following Electronic Services via the Online Store:
– Customer’s account in the Online Store
– an interactive form that allows Clients to place orders in the Online Store
2.6. The minimum technical requirements necessary to cooperate with the ICT system used by the Service Provider:
2.7. The customer is prohibited from providing unlawful content.
2.8. The customer is obliged to enter data consistent with the actual state.
2.9. The Customer is obliged to use the Online Store in a manner consistent with the law and morality with respect for personal rights and intellectual property rights of third parties.
2.10. Photographs and other materials (including texts, graphics, logos) placed on the Store’s website are the property of the Service Provider or have been used by him with the consent of their owners. Using them for commercial purposes without the consent of the Owner is illegal and prohibited in accordance with the provisions of the Act of 4 February 1
994 on copyright and related rights (Journal of Laws of 1994 No. 24, item 83, as amended)
3 Provision of electronic services
3.1. As part of the Store, the Service Provider undertakes to provide Electronic Services in the scope and on the terms set out in these Regulations.
3.2. Provision of Electronic Services by the Service Provider is free.
3.3. Conditions for concluding contracts for the provision of electronic services:
– the contract for the provision of Electronic Services consisting in maintaining the Customer Account in the Online Store is concluded at the time of registration
– to register you must enter the following data in the registration form: name and surname, address (street, house number, city and postal code), e-mail address, contact telephone number and password
– the contract for the provision of electronic services consisting in providing an interactive form that allows placing an Order in the Online Store is concluded at the time of starting to use the above-mentioned Service (adding the Product to the basket).
3.4. The contract for the provision of Electronic Services consisting in running a Customer Account in the Online Store is concluded for an indefinite period.
3.5. The contract for the provision of electronic services consisting in providing an interactive form that allows placing an Order in the Online Store is concluded for a definite period of time and is terminated at the time of placing the Order.
3.6. Terms of terminating contracts for the provision of electronic services:
– The customer may terminate the contract for the provision of electronic services concluded for an indefinite period at any time and without indication of reasons, with a 7-day notice period
– The service provider may terminate the contract for the provision of electronic services concluded for an indefinite period at any time and without giving reasons, with a 14-day notice period
– termination of the contract for the provision of electronic services concluded for an indefinite period by either Party does not violate rights or benefits acquired by the Parties during the term of the contract
– irrespective of the above provisions, the Parties may terminate the contract for the provision of electronic services at any time by mutual agreement of the Parties.
4 Conditions for concluding sales contracts
4.1. Advertisements, advertisements, price lists and other information about the Products provided on the Online Store websites, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to enter into a contract, within the meaning of art. 71 of the Civil Code.
4.2. The price of the Product displayed on the Online Store website is given in Polish zlotys and contains all components. However, the prices of the Products do not include delivery costs, which – if any – are indicated during the Order placement and are available on the Online Store website in the “Delivery costs” tab at: https://pholarmofforest.com/method-platnosci/
4.3. The price of the Product displayed on the Online Store website is binding at the time the Customer places an Order. This price will not change regardless of the price changes in the Online Store, which may occur in relation to individual Products after the Customer orders.
4.4. In order to conclude the Product Sales Agreement using an interactive form, please go to the Online Store website, select the Product and submit information and information based on the interactive form based on the Customer displayed messages.
4.5. While placing the Order, the following data necessary to place the Order should be indicated: name and surname, address (street, house number, place with postal code), contact telephone number, Product, quantity of Product, place and method of delivery of the Product, method of payment.
4.6. Placing an Order by means of an interactive form takes place when you click on the form “ORDER”.
4.7. After placing the Order, the Seller immediately (1) confirms its receipt, which causes the Customer to be bound by his statement and (2) accepts the Order for execution – at this time the Sales Agreement is concluded. Confirmation of receipt of the Order and acceptance of it for implementation takes place by sending the appropriate message to the e-mail address provided during the ordering process.
4.8. When placing an order using an interactive form – until the order is placed – the customer can modify the data entered on his own. To do this, follow the displayed messages and information available on the Online Store website.
5.1. In the event of the conclusion of the Contract of sale, the delivery of the Product will be effected not later than within 14 business days.
5.2. The Seller will deliver the Products via mail or carrier indicated by the seller, the method of delivery will be notified by email or by SMS.
5.3. The seller covers the delivery costs within the territory of the Republic of Poland.
5.4. In the case of delivery of the Product outside of the Republic of Poland, please contact us to determine the form and cost of delivery.
6.1. The Seller provides the following payment methods: PayU, Bank Transfer (Seller’s bank account details are indicated on the Store website and in an e-mail sent to the Customer after placing the Order). Electronic payments made by PayU.pl – more information at: http://payu.pl
6.2. In the case of a payment method other than cash on delivery payment, the Customer is obliged to pay the price under the Purchase Agreement within 7 days from the date of its conclusion, unless the Sales Agreement provides otherwise.
6.3. In the case of Customers who are not also Consumers, the Seller has the right to limit the available payment methods, including the requirement to make a prepayment in whole or in part.
7 The right to withdraw from the contract
7.1. A Customer who is also a Consumer who concluded a Sale Agreement or a contract for the provision of Electronic Services may withdraw from it without giving reasons, by submitting a relevant statement in writing within 14 (fourteen) days. To comply with this deadline, it is enough to send a statement before its expiry. The above right may be exercised by the Consumer by sending a statement of withdrawal to the address: Ropuchy 17, 83-130 Pelplin.
7.2. The fourteen-day period in which the Consumer may withdraw from the Sales Agreement or the contract for the provision of Electronic Services is counted from the date of the Product in the case of the Contract of Sale, and if the contract concerns the provision of Electronic Services – from the date of its conclusion.
7.3. The return of the Product should take place immediately, not later than within 14 (fourteen) days from the date of withdrawal of the Consumer from the Sales Agreement. The returned Product should be sent to: Ropuchy 17, 83-130 Pelplin.
7.4. Returned product should be packed in a way that ensures no damage to the shipment in transit.
7.5. The Seller shall refund the value of the Order to the bank account number indicated by the Consumer or in another method indicated by the Consumer without delay, however not later than within 14 (fourteen) days from the date of withdrawal by the Consumer from the Sales Agreement.
7.6. The cost of returning the Product and packaging is covered by the Customer.
7.7. In the case of a product made at the Customer’s special order, it is not possible to return the product if it is not damaged or has no manufacturing defects.
8 Procedure of complaint proceedings
8.1. Complaints for non-compliance of the Product with the Sales Agreement.
8.1.a. The Seller is liable to the Consumer for non-compliance with the Product Purchase Agreement purchased by the Consumer, to the extent specified by the Act on special terms of consumer sales.
8.1.b. Complaints for non-compliance of the Product with the Sales Agreement may be submitted in writing to the address: Ropuchy 17, 83-130 Pelplin or via e-mail to the following address: firstname.lastname@example.org. The Seller will respond to the complaint promptly, no later than within 14 days.
8.1.c. The Seller’s response to the complaint is sent to the address provided by the Customer or in another manner provided by the Customer. (e.g.: electronically)
8.2. Complaints related to the provision of electronic services and other complaints related to the operation of the Online Store.
8.2.a. Complaints related to the provision of Electronic Services and other complaints related to the operation of the Online Store may be submitted in writing to the addresses of Ropuchy 17, 83-130 Pelplin or via email to the following address: sklep @ lightofforest.pl.
8.3. It is recommended to include in the content of each complaint as much information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities and contact details – it will facilitate and accelerate the consideration of the complaint by the Service Provider.
9 Personal data
9.1. The administrator of the Customer’s personal data collected through the Online Store is: Zofia Nowakowska running a business under the name Light of Forest and using Regon number: 369207991 and NIP number: 5932238352, entered into the Central Register and Information on Economic Activity of the Republic of Poland run by the Minister of Economy: Ropuchy 17, 83-130 Pelplin; tel: +48 794 621 357 (charge as per standard connection – according to the price list of the relevant operator).
9.2. Customer’s personal data collected by the Administrator via the Online Store is collected for the purpose of implementing the Sales Agreement or a contract for the provision of electronic services concluded with it.
9.3. The customer has the right to access their data and correct or delete them.
9.4. Providing personal data by the Customer is voluntary, however, failure to provide the personal data required in the Regulations to conclude the Agreement sales are also indicated each time on the website of the Online Store.
10 Final provisions
10.1. Contracts concluded through the Online Store are concluded in Polish.
10.2. In matters not covered by these Regulations, the provisions of law applicable on the territory of the Republic of Poland shall apply.
10.3. The choice of Polish law does not deprive the consumer of the protection granted to him under the provisions that can not be excluded by contract, under the law that would be appropriate in the absence of choice, i.e. the law of the country in which the consumer has his habitual residence, and the entrepreneur (1) your business or professional activity in the country where the consumer has his habitual residence; or (2) in any way directs such activity to that country or to several countries with that country; and the contract falls within the scope of this activity.
10.4. The seller reserves the right to change the regulations. The change of regulations becomes effective on the date indicated by the Seller, not shorter than 7 days from the moment the lightfforest.pl Online Store has been made subject to the amended regulations. Orders placed by customers prior to the entry into force of amendments to the regulations are implemented in accordance with the existing provisions of the Regulations.
10.5. Customers can access the Regulations at any time via the link found on the main page of the Online Store and download it and print it out. Regulations of the Online Store is available at https://lightofforest.pl/regulamin and is provided free of charge to the Customer (by electronic means) at every request. Previous versions of the Regulations are available here https://lightofforest.pl/gorzednie-regulaminy.
10.6. Consolidation, security and access to the content of the concluded Sales Agreement and contract for the provision of Electronic Services by (1) providing access to the Regulations on the websites indicated in point 10.5. and (2) sending an e-mail to the Client, and in the case of the Contract of Sale, also by (3) attaching to the shipments proof of purchase, order specifications and written confirmation of information in accordance with the provisions on distance contracts.
10.7. Disputes arising between the Service Provider, the Seller and the Customer who is also a Consumer shall be subjected to the appropriate common courts. Disputes arising between the Service Provider, the Seller and the Customer who is not also a Consumer shall be provided to the court competent for the seat of the Service Provider or the Seller.
The store processes personal data in accordance with the provisions of Polish law, and also adheres to the principles of the privacy protection of its clients provided for by the Regulation on the Protection of Personal Data.
11.1 The scope and purpose of the collected data.
11.1.a. Personal data collected and processed in the online store are collected in order to:
Customer registration in the store
The implementation of the order placed by the client
11.2 In order to fulfill the Customer’s order, the Store collects the following data: name, surname, shipping address (street, apartment / house number, city, zip code), telephone number.
11.3 In order to register the Customer in the online store, the Store collects the following Customer data: first name, last name, e-mail address and password.
11.4. Providing data marked in the Store is voluntary in order to complete the Order and register the Customer’s account.
11.5. Every customer has the right to access their personal data, the right to correct them, as well as to supplement these data. The Customer also has the right to request the Store to stop processing and to delete them. For this purpose, please send an e-mail to: email@example.com or call +48 794 621 35.
12 Data protection
12.1. The Service Provider ensures that it makes all reasonable efforts, providing the Customer with the highest possible level of security while using the Store. All events affecting the security of personal data and information should be reported to the Store to the e-mail account: firstname.lastname@example.org.